- We monitor the trend of customer’s expectation to make customers feel confident in purchasing and using our products.
- We listen to customer’s comment and analyze uncovered opportunities.
- We value customer’s comment and extract the assent to strengthen the company.
- We pay attention to even the finest detail.
- We are honest to report even negative information.
- We incorporate the Plan, Do, Check & Act (PDCA) cycle into any of our business activities.
- We create procedures to tackle problems, ensure no repeat of the same problem in the future.